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Table of Contents


Safety Information. 4

Call Functions. 7

Getting Started. 9

Personalization. 9

People. 11

Messaging. 14

Connectivity. 16

Internet Explorer18

Outlook. 19

Store. 20

Camera. 21

Photos. 23

Music. 24

FM Radio. 25


Alarms. 28

Storage Sense. 29



 . 30

Safety Information


Please carefully read the terms below:

Use Safely

Do not use the phone in situations where it might cause danger.

Transportation Safety

Please observe all transportation laws and regulations.

Please drive with both hands on the wheel.


Hospital Safety

Please follow hospital rules and limitations.

Please turn off your mobile phone when near medical instruments.

Airport Safety

Remember to follow all airport and flight safety regulations.

Please do not use your phone during flight.

Chemical Warning

Do not use your mobile phone around fuels or chemicals.

Temperature Warning

Do not subject your phone to extreme temperature conditions.

Water Hazard 

Your phone is not waterproof. Keep it away from water and liquids.

Emergency Calls

Make sure your mobile phone is switched on and in a service area. In home screen, click the phone key and dial the emergency number.

Accessories and Batteries

Use only Blu authorized batteries and accessories.

Information Backup

Remember to keep a written record of all important information.

Battery Safety and Precautions

- For better performance and longer battery life, it is recommended that you charge the battery fully before using the mobile phone for the first time.

- The optimum performance of a new battery is typically achieved after two or three complete charge cycles. Note: Keep in mind that continuous overcharging will affect long term battery life.

- While charging, keep the mobile phone out the reach of children.

- Store the battery in a cool and dry place away from direct sunlight and water.

- Do not expose batteries to extreme temperatures.

- Immediately stop using the battery if it produces an odor, cracks and leaks, overheats, distorts or has any other type of physical damage.

- Avoid using the charger near or around liquids. If the charger comes in contact with water or any liquids, immediately unplug it from the outlet to reduce the risk of overheating, charger malfunction, electric shock or fire.

Warning: Please be careful with the disposal of used batteries. Do not throw away batteries with daily waste. Please follow local environmental laws and guidelines for proper waste disposal.

Cleaning and Maintenance

- Avoid using the handset and accessories in excessively moist areas to avoid malfunction.

- Use a soft, dry cloth to clean the handset, battery and charger.

- Do not use alcohol, thinner, benzene or any other solvent to clean the handset.

Power On and Off    

On - Please ensure the SIM card has been properly inserted into the phone. Long press the Power key to switch the phone on.

Off - In standby mode, long press on Power key until an options menu appears. Slide the screen down to completely power off the phone.

Lock Screen    

You may set a password to the lock screen setting as security measure for the phone. For further information regarding password locks, please enter to the lock screen option in system settings and select on in the password option.


Call Functions


At the dial keyboard, enter the phone number and then click the dial key. If dialing an extension, you may click the dial pad icon in the bottom of the screen to open the interface and enter the number of the extension. You may also press and hold the 0 key to add a (+) sign when adding an international dialing prefix.


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Call Logs

Every telephone number called and received will be saved in the phones call log. All numbers in the call log can be dialed directly.

When the number appears on the list, click it to view details. To clear the call logs, press the menu key, click select calls, and then pick the calls you wish to delete. You may remove one or multiple calls. 


Getting Started


Signing In   

Sign in with a Microsoft account to download apps, back up contacts and more. You can sign in when you set up your phone or you can sign in at any time afterwards.

To sign in after you've already set up your phone

  1. In the App list, click Settings, and then click Email + accounts.
  2. Click Add an account > Microsoft account.
  3. If you already have a Microsoft account, click Sign in. If you don't have a Microsoft account yet, click Create one.
  4. Follow the instructions to sign in with or create your account.




On Windows Phone, Start is your home base: you can keep all of your important things just where you need it, perform a task with a click or two, and then press the Start button to zoom right back to the Start screen. You can fill the Start screen with links, contacts, maps and apps, or just a few basics. With Live Tiles, you get notifications and updates in real time, so you don't even have to open an app to see relevant info.

Move things around  

The phone starts off with preset tiles, but you have the option to customize it your way: when you move Tiles around, you're free to leave gaps between them, have only one Tile in a row or fill up every available space. You can also adjust Tile sizes so you can pack a lot of apps into a small space or enjoy an expanded Live Tile. All Tiles can be shrunk and many can be expanded to span the width of the Start screen.

Pinning Apps to Start     

To pin an app

In the App list, click and hold the app you want to pin, and then click Pin to start.

To pin a contact

On Start, click People and press and hold the contact you wish to pin.

Add some color

Your phone comes with 20 colors you can use for your Tiles and the accents around the phone.

Your theme color will show up not only on Start and your App list, but also in links, Messaging and other places. You can also choose between a black or white background. On phones, the dark background uses less battery, while the light background has higher contrast. Tip: Some colors look a little different against the dark background than they do against the light colored background, so if you change between them, try revisiting different theme colors.

Finding your Apps  

1. On Start, swipe over to the App list.

2. Click Search to find a specific app, or click a letter to jump to that section.

Note: To find your games, go to the App list, and then click Games.




To Enter Contacts list 

Click on the applications menu and select contacts.

  •  The default display is the phone contacts and SIM card contacts until the phone is synchronized.
  •  The contacts are organized alphabetically by default.

Contacts – Click a name to call text, chat, and email or see social updates. To make the list more manageable, set filters – just click Showing at the top of the list. You'll always be able to find filtered contacts by using a quick search.

What's new – Here you can see all of your contacts' latest updates, pulled together from social networks, including Facebook, Twitter and LinkedIn preparing you for an avalanche of posts, tweets, and pictures. Plus, you can configure what information you choose to see.

Rooms and Groups – Get to your Rooms and Groups and create new ones from here. Click into a room to start a chat or view the calendar, notes or photo album or open up a group to see what's new with the members or send them a quick group email or text.

Note: You can add and synchronize different accounts which include: Outlook, Skype, Xbox, One Drive, Microsoft Exchange, Microsoft 365, Google, iCloud, Facebook, Twitter, and LinkedIn (See import contacts).


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Click the Search icon to enter the contact search interface. 

  •  Any numbers or letters associated with any of the contacts saved in the list will be shown in the search results.

Add New Contact  

- Click the add contact icon (+) to add contact.

- You may enter different contact details which include adding a picture, name, telephone number, group, address, and email among other options.


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Delete Contact  

  •  Click on the Contacts icon to enter the phonebook.
  •  Long press on the contact you wish to delete.
  •  Click delete to eliminate contact from phonebook.

Import Contacts

The phone allows you to import contacts to synchronize information between different storage types that include the SIM card, Outlook account and your phone.

To synchronize and import contacts:

1. Press the Contacts icon to enter the phonebook.

2. Press the menu key and click on settings.

3. Click on add contacts or click on select import contacts from SIM.  

4. Select the source account you want to import the contacts from. Once selected follow the instructions to sign into the account to add the account to your phone and import the accounts contacts. If adding a new account, enter user name and password for synchronization.




You may use this function to exchange text messages and multimedia messages with your family and friends. The messages to and from the same contact or phone number will be saved into a single conversation so you may see the entire message history conveniently.

Send an SMS  

Click on the Messaging icon

  •  Click the (+) add recipient icon to enter text message recipient
  •  Compose Text Message and click to send.


Screen Shot 2015 05 11 at 9.39.27 AM

Send an MMS  

When creating message, the default message style is SMS.

  •  Click the paperclip attachment icon in the messaging interface.
  •  Click to add attachments and create an MMS message.




Bluetooth is a short-range wireless communications technology that devices can use to exchange information and connect to different types of devices which include headsets and other devices.

Power on Bluetooth 

Settings » Bluetooth and select to power on Bluetooth.

  •  The Bluetooth will then start to scan for all devices within its range and will display all available devices in a list.


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Power on Wi-Fi 

Settings » Wi-Fi and select ON to power on Wi-Fi

  •  Click on the desired Wi-Fi network to be connected. 

Note: Unsecured networks can be connected to directly - secured networks require a password or credentials prior to connection.


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Internet Explorer


Menu Functions  


This option displays favorites

Add to favorites

This option will add to favorites

Find on Page

This menu option finds texts on the page.

Share Page

This menu option shares the webpage

Pin to Start

This menu option pins to start


This menu option displays recent webpage activity.


This menu option displays internet explorer settings


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Outlook is Microsoft’s free email service. To access the Outlook program, click the applications menu and click on the Outlook icon and either sign in with your existing account or create a new one.

Note: In order to keep accounts streamlined with Microsoft services, your Outlook account user name and password may be used for other Microsoft programs.


Screen Shot 2015 05 11 at 9.40.27 AM




Windows Store allows you to download applications, programs and games directly to your device. To access the Store, click on the Store icon and search the specific category.


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Prior to use: Insert SD card before using the camera or video camera. All photos or videos taken by the phone should be stored in the memory card for large storage capacity of images and videos.

Click the Applications Menu » Camera

® Switch to video mode if you want to record videos.

Take Pictures

Aim at the object that the picture will be taken.

  •  Press the Shutter button on the screen to capture image.
  • After taking the picture, the file will be saved in the default save location.


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Open Images  

Click on the Photos icon


Screen Shot 2015 05 11 at 9.40.54 AM


Share Pictures   

You may share pictures by sending them through different types of installed applications. You may also send pictures through the MMS message function by attaching a picture and also via Bluetooth.

Adjust Image

Press Menu and select edit to adjust images. You may select from different effects that may include: Crop, Rotate, and Fix.




Open Music   

Application Menu » Music


Screen Shot 2015 05 11 at 9.41.03 AM


Search Music    

You may choose to search for music from media folder through artist name, song name, album name among other options.   


FM Radio


FM Radio     

Through this function, you may listen to FM radio on the device. The FM radio uses the wired headphones as an antenna in order to receive signal. Before using this function, connect the original equipment headphones that came with the phone.

Open FM radio

Press the FM Radio icon to open the application.

Click to scan FM channels automatically then click to add any of your favorite radio stations.


Screen Shot 2015 05 11 at 9.41.13 AM

FM Radio as Background       

Click on the Start key to move the FM Radio to the background.




The calendar helps keep track of your life’s most important moments in one application.


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In settings, click on Alarm to enter the alarm clock settings

This option allows you to add and edit alarms.


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Storage Sense


Storage Sense allows you to organize your default storage settings. You may select between storage on your device or your SD card. You may also configure your storage based on different categories you can choose from which include Music, videos, photos, applications, and new downloads.



Screen Shot 2015 05 11 at 9.41.39 AM




Below is a list of common problems that may occur when using your mobile phone. Try these easy troubleshooting steps to resolve any type of issues you may encounter.

The phone does not power on

  • Press and hold the power key until the startup sequence appears on the display.
  • Check the battery level and ensure there is sufficient charge.

The phone does not respond after several minutes

  • Remove and insert the battery – If the phone has an internal battery, please press and hold the power button.

The phone powers off by itself

  • Check if the screen lock of the phone is enabled.
  • Check if the phone needs to be charged.

The battery won’t charge

  • Check if the battery is already fully charged.
  • Make sure that the battery is inserted correctly.
  • Ensure that the battery being used is a BLU approved battery.
  • Double check if the charger connector is properly connected to the phone.

Note: Connect charger only after the battery has been inserted.

The standby time is too short

  • Please keep in mind that standby time relates directly to phone usage (Internet, Text, Voice Calls, Maps, etc.).
  • Batteries typically have to be replaced after a year of use.

The phone cannot connect to the network (Voice or Data)

  • Verify if you have active service with your service provider.
  • Contact your local network service provider and verify if you are within its network coverage area.

The phone display a SIM Error

  • Make sure the SIM is properly inserted and in its intended slot.
  • Make sure that the SIM card is not damaged or scratched.

The PIN code was entered incorrectly three times

  • The SIM card will lock and you will need to enter the PUK code (PIN Unlock Code). Please contact your local service provider to obtain the PUK.

I cannot make calls

  • Make sure that the number you dialed is correct and the dial key has been pressed.
  • Use the full national area code when dialing out of your area or when abroad, use country-specific international access codes.

I cannot receive calls

  • Make sure that your phone is connected to a network.
  • Check the phones Call Divert and Call barring settings (Check with your service provider for these settings and codes)

The caller ID does not display on incoming calls

  • Contact your local network service provider and verify you have the caller ID feature enabled on your account or verify if the caller may have blocked his number from appearing.

The caller cannot leave a voicemail message

  • Contact your local network service provider and verify if the voicemail service is active on your account or check if the network is busy.

The phone does not connect to the internet

  • Ensure with your service provider that your account has the appropriate internet/data plan enabled.
  • Ensure internet APN settings are configured (Carrier dependent).

Text Messages cannot be Sent / Received

  • Ensure text messaging is enabled with your service provider.
  • Ensure text APN settings are configured (Carrier dependent).

The information provided in this user manual is subject to change without notice and BLU Products reserves the right to modify the manual at any given time. BLU Products has made every effort to ensure that this user manual is accurate and disclaims responsibility and liability for any inaccuracies or omissions. Some software, user interface, or components may vary depending on final version.